Privacy Policy spbu77 – Protection Your Data

Spbu77 collects several categories of information from members to ensure the platform operates smoothly and delivers the best possible service experience. The information we collect falls into three main categories:

A. Information You Provide Directly

This is the information you fill in yourself when registering an account or using SPBU77's services:

• Full name as it appears on your official identification document (MyKad or passport)
• Date of birth for age verification
• An active mobile phone number
• A valid email address
• Bank account or e-wallet details for financial transactions
• Copy of identity document for KYC process
• Information you share when contacting customer support

B. Information Collected Automatically

When you use the SPBU77 platform, our systems automatically record the following technical information:

• Your device's IP address
• Browser type and version used
• Device operating system
• Pages visited and session duration
• Wagering activity and transaction data
• Session cookie information and user preferences

C. Information from Third-Party Sources

Under certain circumstances required by law or for security verification purposes, SPBU77 may receive additional information from trusted sources such as third-party identity verification agencies or financial institutions to confirm the accuracy of the information you have provided.

All information we collect is used for clear and lawful purposes. spbu77 does not use your data beyond what is necessary to deliver our services. The following is a detailed breakdown of how your data is used:

Spbu77 does not sell your personal data to anyone. However, in order to operate the platform effectively, there are limited situations where your information may be shared with the following parties:

• Payment Service Providers: Payment processors and financial institutions that assist in handling your deposits and withdrawals. They only receive the information necessary to complete a transaction.
• Technology Service Providers: Software and infrastructure companies that help operate the spbu77 platform, such as cloud computing and security analytics services, are subject to strict confidentiality agreements.
• Relevant Authorities: Where required by law, court order, or a legitimate law enforcement authority, spbu77 will disclose the requested information in accordance with proper legal procedures.
• Fraud Prevention & Security: In cases involving fraud, money laundering, or serious security threats, relevant information may be shared with the appropriate law enforcement bodies or fraud prevention agencies.

Your data security is spbu77's highest priority. We implement multiple layers of technical and organizational security measures to protect your information from unauthorized access, modification, disclosure, or destruction:

• 256-bit SSL Encryption for all data transmitted between your device and spbu77 servers.
• Data encryption at rest for sensitive information such as bank account numbers and identity documents.
• Multi-level access control – only specifically authorized staff may access member personal data, and every access is logged for audit purposes.
• Two-factor authentication (2FA) for administrative access to systems that store member data.
• 24/7 security monitoring with an automated intrusion detection system that issues immediate alerts upon detection of any suspicious activity.
• Penetration testing conducted periodically by independent third parties to identify and address security vulnerabilities.
• Encrypted data backups stored in geographically separate data centers to ensure service continuity.

Spbu77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining your login session and remembering your language preference. These cookies cannot be disabled as they are essential for the platform to operate.
• Performance Cookies: Collecting information about how visitors use our platform in anonymous and aggregated form. This data helps us improve platform performance and user experience.
• Functional Cookies: Remembering your preferences such as display settings, preferred language, and login information (if you select "remember me") to deliver a more personalized experience.
• Security Cookies: Used to verify user identity, prevent unauthorised account access, and protect your session from cyber threats.

You may manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some SPBU77 platform features.

As a spbu77 member, you have full rights over your personal data. We respect and facilitate the exercise of the following rights:

The spbu77 platform is exclusively for users aged 18 and above. We do not intentionally collect, store, or process any personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact us immediately so we can take appropriate action.

In operating a digital platform, your data may be stored or processed on servers located outside Malaysia. In all cases of cross-border data transfers, SPBU77 ensures that:

• The destination country or region has an equivalent or higher level of data protection.
• Legally binding data transfer agreements have been signed with all overseas service providers.
• All transferred data remains protected by the same security measures outlined in this policy.

Spbu77 does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Data: Retained for the duration your account is active and for 7 years after account closure, in line with financial compliance requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with accounting and anti-money laundering (AML) legal requirements.
• KYC & Identity Verification Data: Retained for the duration of active membership and 5 years after account closure.
• Security & Activity Logs: Retained for 2 years for security investigation and audit purposes.
• Customer Support Communications: Retained for 3 years from the date of last interaction.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.

The spbu77 platform may contain links to third-party websites or services in certain contexts. Please note that spbu77's Privacy Policy applies to our platform only.

Spbu77 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read and understand the privacy policy of any website you visit outside the spbu77 platform.

Spbu77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All material amendments will:

• Published on this page with a clear effective date.
• Members will be notified via email notification or in-app alert for changes that materially affect your privacy rights.
• Providing reasonable notice before changes take effect, unless immediately required by law.

It is your responsibility to review this page periodically. Continued use of the SPBU77 platform following any amendments constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the SPBU77 privacy team is ready to assist:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the spbu77 platform.
• Privacy Email: [email protected] (state "Privacy Inquiry" in the message subject line)
• Response Time: We are committed to responding to all privacy-related inquiries within 2 business hours.
• Support Languages: Bahasa Melayu, English, and Mandarin.

For issues requiring further investigation, we will provide a complaint reference number and keep you updated on the progress of the investigation at regular intervals.